Terms and Conditions | VirgoX Marketing

1. Introduction

These Terms and Conditions (“Terms”) govern access to and use of the VirgoX Marketing website, consultations, proposals, systems, deliverables, support services, and related professional services.

VirgoX Marketing (“VirgoX,” “we,” “us,” or “our”) is legally operated under the business name VirgoX Marketing and is founded and owned by Anjana Kariyawasam.

VirgoX provides AI-powered client-acquisition, customer-response, lead-management, and conversion infrastructure for service businesses.

These Terms apply to:

Website visitors;
Prospective clients;
Clients;
Client representatives;
Authorized users;
Businesses purchasing VirgoX services; and
Any person accessing or using a VirgoX deliverable or system.

2. Acceptance of Terms

A person or business accepts these Terms by:

Accessing or using virgoxleads.com;
Booking a consultation;
Requesting VirgoX services;
Accepting a proposal or quotation;
Signing a Service Agreement;
Approving a statement of work;
Paying an invoice;
Authorizing VirgoX to begin work;
Accessing a deployed system; or
Continuing to use VirgoX services.

By accepting these Terms, the client confirms that:

The client has read and understood them;
The client has authority to enter into the agreement;
Information provided to VirgoX is accurate;
The client will comply with applicable law;
The client will use the services only for lawful business purposes; and
The client accepts any applicable proposal, Service Agreement, Service Terms, statement of work, order form, or invoice.

A person who does not accept these Terms must not use VirgoX services.

3. Authority and Business Representation

A person acting for a company, partnership, organization, or other entity represents that they have authority to bind that entity.

The business or entity will be responsible for the actions of its owners, employees, contractors, representatives, and authorized users in connection with VirgoX services.

4. Service Overview

VirgoX may provide:

AI voice agents;
Website chat agents;
WhatsApp follow-up systems;
SMS follow-up systems;
Email automation;
CRM setup and integration;
Lead capture systems;
Lead qualification workflows;
Appointment and calendar booking;
Missed-call response systems;
Lead-profile generation;
Buyer-persona generation;
Proposal or pitch-deck automation;
Sales-process mapping;
Inquiry-response design;
Prompt engineering;
AI scripting;
Automation consulting;
Technical integration;
Testing and deployment;
Analytics;
Reporting;
Post-deployment support;
Maintenance;
Optimization; and
Related professional services.

The exact services, deliverables, platforms, milestones, fees, support allowance, revision limits, and client responsibilities will be stated in the applicable Service Agreement, Service Terms, proposal, statement of work, invoice, or written project confirmation.

5. Contract Documents and Order of Priority

The agreement between VirgoX and the client may include:

A signed Service Agreement;
Project-specific Service Terms or statement of work;
An accepted proposal or order form;
An invoice;
These Terms and Conditions;
The VirgoX Privacy Policy; and
Written project approvals or change orders.

Where documents conflict, the document higher in the list above will normally control, unless that document expressly provides otherwise.

A project-specific agreement may modify these Terms for that particular project.

6. Scope of Services

VirgoX is required to provide only the services expressly included in the accepted project scope.

Any feature, service, integration, platform, workflow, revision, deliverable, or support activity not expressly included is outside scope.

Out-of-scope work may include:

Additional AI agents;
Additional phone numbers;
Additional languages;
Additional business locations;
New CRM pipelines;
New integrations;
Platform migration;
New service categories;
New customer journeys;
Major script changes;
New reporting systems;
Major website changes;
New proposal templates;
Rebuilding approved work;
Additional training;
Additional support;
Emergency work; or
Work made necessary by a third-party platform change.

VirgoX may require a written change order and additional payment before starting out-of-scope work.

7. Client Responsibilities

The client must:

Provide accurate business information;
Provide complete service information;
Provide truthful prices, offers, policies, claims, and guarantees;
Supply necessary brand assets;
Supply scripts, FAQs, sales materials, and process information;
Provide timely access to required platforms;
Maintain valid accounts with third-party platforms;
Pay required third-party costs;
Review deliverables;
Respond to requests for approval;
Test the system with VirgoX where required;
Approve scripts and workflows before launch;
Train relevant staff;
Maintain appropriate human oversight;
Secure login credentials;
Remove unauthorized staff access;
Use the system lawfully;
Obtain necessary customer consent;
Provide legally required notices;
Respect customer opt-outs;
Maintain the client’s own privacy policy;
Ensure all marketing and customer communications are lawful; and
Pay VirgoX invoices when due.

The client is responsible for decisions made using information generated by a VirgoX system.

8. Information and Access Provided by the Client

The client grants VirgoX permission to access the accounts, systems, documents, and information reasonably necessary to perform the agreed services.

The client represents that:

It has authority to provide the access;
The information was lawfully obtained;
The information does not infringe third-party rights;
The client may lawfully instruct VirgoX to process the information; and
The access does not breach another agreement.

VirgoX may rely on client-supplied information without independently verifying its accuracy.

VirgoX is not responsible for errors caused by inaccurate, outdated, incomplete, misleading, or unlawful client-supplied information.

9. Payment Terms

Unless another deadline is stated in a signed Service Agreement, all initial payments, deposits, or project fees become due within three calendar days after the Service Agreement is signed.

Payment is considered complete only when cleared funds are received by VirgoX or its authorized payment provider.

Work may be scheduled, started, continued, tested, deployed, or transferred only after the required payment has been received.

Unless otherwise stated in writing:

Payment deadlines include weekends and public holidays;
The client is responsible for bank charges;
The client is responsible for transfer fees;
The client is responsible for payment-processing fees;
The client is responsible for currency-conversion charges;
The client is responsible for applicable taxes or duties;
Late payment may delay delivery;
VirgoX may suspend work for overdue payment;
VirgoX may withhold final deployment or transfer until full payment;
VirgoX may suspend support while an invoice remains overdue; and
Overdue work may require rescheduling based on current availability.

A payment obligation is not cancelled because the client delays in providing access, information, content, feedback, or approval.

10. Deposits and Milestone Payments

VirgoX may structure fees as:

A full advance payment;
An initial deposit;
Milestone payments;
A deployment payment;
A support payment;
A fixed project fee;
A fixed-hour support package; or
Another written payment arrangement.

Milestone payments become due when the applicable milestone is reached or when an invoice is issued according to the Service Agreement.

VirgoX is not required to continue into the next project phase until the applicable payment has been received.

11. Quotes and Proposals

A proposal or quotation remains valid for the period stated in that document.

Where no validity period is stated, it will expire 14 calendar days after issue.

VirgoX may revise pricing after expiration or where:

The project scope changes;
The client changes platforms;
Required information was not disclosed;
Technical requirements materially change;
Third-party costs change;
Delivery is significantly delayed by the client; or
The original assumptions are no longer accurate.

12. Service Delivery

VirgoX will make reasonable professional efforts to provide the agreed services according to the accepted scope.

Any delivery date is an estimate unless expressly identified as a guaranteed contractual deadline in a signed Service Agreement.

Delivery may depend on:

Client payment;
Client access;
Client information;
Client feedback;
Client approval;
Availability of third-party platforms;
API access;
Technical compatibility;
Testing results;
Platform review or verification;
Regulatory restrictions;
Complexity of the system; and
Changes requested during the project.

VirgoX is not responsible for delay caused by the client, a third party, a platform provider, or an event outside VirgoX’s reasonable control.

13. Client Delays

Where a client fails to provide access, information, content, feedback, or approval within a reasonable time, VirgoX may:

Pause the project;
Adjust the delivery schedule;
Reallocate project resources;
Issue an invoice for completed work;
Charge a restart or rescheduling fee where stated in the Service Terms;
Treat the relevant deliverable as approved after providing reasonable notice; or
Terminate the project in accordance with these Terms.

A client delay does not automatically entitle the client to a refund.

14. Testing, Review, and Approval

The client must review and test customer-facing or operationally important elements before production launch.

This may include:

AI call flows;
Chat flows;
Qualification questions;
Follow-up messages;
CRM fields;
Lead classifications;
Calendar rules;
Escalation paths;
Pricing statements;
Business claims;
Consent notices;
Recording notices;
Customer-service language;
Contact information; and
Emergency or exception handling.

Approval may be provided through:

Signature;
Email;
Written message;
Project-management platform;
Recorded meeting approval;
Payment of a launch milestone; or
Another agreed written method.

Once the client approves a deliverable or authorizes production launch, the client accepts responsibility for content, claims, pricing, policies, and business information it supplied or approved.

15. Revisions and Change Requests

Revision limits are governed by the applicable Service Agreement, Service Terms, proposal, or statement of work.

A revision is a reasonable adjustment to an existing deliverable within the original approved direction and scope.

A revision does not include:

A new system;
A change of platform;
A new business model;
A new service category;
A complete redesign;
A new integration;
A new target market;
A new language;
A replacement sales process;
Rebuilding previously approved work; or
Work required because the client changed its business after approval.

VirgoX may charge for:

Revisions beyond the included limit;
Revisions requested after approval;
Post-launch changes;
Major changes in direction;
Rework caused by inaccurate client information;
Rework caused by a client platform change; and
Out-of-scope change requests.

A change request may affect the project fee and delivery schedule.

16. Production Launch

The “Production Launch Date” is the date on which the agreed system is activated for live business use or otherwise made available for the client’s live operations.

Production launch may occur after:

Required payments have been made;
Required access has been supplied;
Testing has been completed;
The client has approved relevant deliverables; and
Required third-party accounts are active.

VirgoX may postpone launch where it reasonably believes the system is incomplete, unsafe, unlawful, technically unsuitable, unpaid, or insufficiently tested.

17. Post-Deployment Support

Unless another period is stated in a signed agreement, VirgoX provides a 30-day complimentary post-deployment support period beginning on the Production Launch Date.

This may be referred to commercially as the first-month freemium support period.

The complimentary period covers only the support tasks and support-hour allowance stated in the applicable Service Agreement, Service Terms, proposal, or support schedule.

Included support may cover:

Correction of reproducible implementation errors within VirgoX’s scope;
Minor prompt refinements;
Minor script adjustments;
Basic workflow troubleshooting;
Integration checks;
CRM workflow checks;
Reasonable usage guidance;
Review of documented system errors; and
Minor configuration adjustments within the approved design.

The complimentary period does not include:

Unlimited support;
Unlimited revisions;
New AI agents;
New integrations;
New workflows;
New services;
Major prompt rewriting;
Changes to the client’s business model;
Platform migration;
Major CRM restructuring;
Custom reporting;
Full staff retraining;
Emergency or after-hours support;
Third-party subscription fees;
Telephony costs;
AI usage fees;
Messaging costs; or
Work outside the included allowance.

Unused complimentary support hours expire at the end of the 30-day period and do not carry forward unless expressly agreed in writing.

18. Extended Support

After the complimentary support period, support is supplied through:

Fixed-rate support packages with predefined hours;
A fixed project quote;
A maintenance agreement;
A renewal agreement; or
Another written arrangement.

The applicable support document will identify:

The fixed rate;
The number of included hours;
The support period;
The types of included work;
Response expectations;
Exclusions;
Expiry of unused hours; and
Any third-party costs.

Purchasing a support package does not guarantee immediate or round-the-clock support unless the applicable agreement expressly provides this.

Support hours are used for actual work, including reasonable investigation, testing, communication, configuration, documentation, and implementation.

19. Service Policy and Acceptable Use

VirgoX services may be used only for lawful and legitimate business purposes.

The client must not use VirgoX systems to:

Commit fraud;
Mislead or impersonate another person;
Send unlawful spam;
Harass individuals;
Make unlawful automated calls;
Send messages without required authorization;
Violate customer opt-outs;
Collect data unlawfully;
Record individuals unlawfully;
Discriminate unlawfully;
Infringe intellectual property;
Distribute malware;
Attempt unauthorized access;
Facilitate illegal products or services;
Make deceptive claims;
Create false testimonials;
Manipulate or exploit vulnerable individuals; or
Violate applicable platform rules.

VirgoX may refuse, pause, restrict, or terminate a project that creates legal, security, ethical, financial, or reputational risk.

20. Third-Party Platforms

VirgoX services may depend on third-party services, including AI providers, CRM systems, telephony providers, website platforms, messaging platforms, calendar systems, automation tools, hosting services, and payment providers.

The client acknowledges that third-party providers may:

Change pricing;
Change functionality;
Change policies;
Change APIs;
Restrict accounts;
Suspend services;
Experience outages;
Modify usage limits;
Discontinue features;
Change AI models; or
Require additional verification.

VirgoX does not control third-party platforms and is not liable for their independent actions, failures, security incidents, policy changes, or service interruptions.

VirgoX may recommend an alternative platform where a third-party change materially affects the project. Migration or rebuilding may require additional fees.

21. Third-Party and Usage Costs

Unless expressly included in the VirgoX project fee, the client is responsible for:

AI-model charges;
Voice minutes;
Telephone numbers;
Call charges;
SMS charges;
WhatsApp charges;
Email delivery costs;
CRM subscriptions;
Hosting;
Website subscriptions;
Automation platform fees;
Calendar software;
API usage;
Payment-provider charges;
Data-storage costs; and
Other third-party fees.

VirgoX is not required to pay a client’s third-party costs unless this is agreed in writing.

22. AI System Limitations

The client acknowledges that AI and automated systems are probabilistic and may produce errors.

An AI system may:

Misunderstand speech;
Produce an inaccurate transcript;
Misclassify a lead;
Provide an incomplete answer;
Generate inaccurate wording;
Fail to identify intent;
Experience latency;
Fail during an outage;
Require ongoing adjustment; or
Behave differently following a third-party model update.

VirgoX does not guarantee that an AI system will be error-free, uninterrupted, or suitable for every possible interaction.

The client must maintain appropriate human oversight and an escalation process.

VirgoX systems must not be used as the sole decision-maker for legal, medical, employment, credit, insurance, financial, emergency, or similarly high-risk decisions unless the system has been separately designed, reviewed, and lawfully approved for that purpose.

23. No Guarantee of Business Results

VirgoX provides systems and professional services but does not guarantee:

A specific number of leads;
A specific number of bookings;
A particular conversion rate;
A specific revenue amount;
A particular return on investment;
A specific sales outcome;
A specific cost saving;
That every lead will respond;
That every customer will book;
That every AI interaction will succeed; or
That the client’s team will use the system effectively.

Results depend on factors outside VirgoX’s control, including:

Market demand;
Offer quality;
Client pricing;
Reputation;
Advertising;
Lead quality;
Competition;
Sales ability;
Staff responsiveness;
Customer service;
Business operations;
Client compliance;
Platform availability; and
Economic conditions.

Testimonials, examples, demonstrations, projections, and estimated improvements are illustrative and are not guarantees.

24. Intellectual Property

24.1 Client Materials

The client retains ownership of materials it provides, including:

Logos;
Brand assets;
Customer data;
Business documents;
Existing website content;
Existing scripts;
Product and service information;
Proprietary client processes;
Testimonials;
Photographs; and
Client-created materials.

The client grants VirgoX a limited, non-exclusive right to use these materials only as reasonably necessary to perform the services.

24.2 VirgoX Background Intellectual Property

VirgoX retains ownership of all pre-existing and independently developed:

Frameworks;
Methods;
Templates;
Prompt structures;
Workflow patterns;
Libraries;
Processes;
Documentation;
Training materials;
Checklists;
Sales frameworks;
Automation concepts;
Technical know-how;
Reusable components; and
General expertise.

These items are not transferred to the client merely because they are used in a project.

24.3 Final Client Deliverables

After VirgoX receives full payment, the client receives the rights stated in the applicable Service Agreement to use the final approved deliverables for its internal business operations.

Unless expressly agreed otherwise, the client may not:

Resell VirgoX deliverables as its own automation service;
Sublicense VirgoX frameworks;
Redistribute proprietary templates;
Copy VirgoX systems for competing businesses;
Extract and resell VirgoX prompts;
Reverse engineer protected VirgoX methods;
Remove ownership notices;
Commercially exploit VirgoX background intellectual property; or
Present VirgoX’s proprietary work as independently created by the client.

24.4 Third-Party Intellectual Property

Third-party software, AI models, APIs, templates, or other materials remain subject to the relevant provider’s ownership and licence terms.

VirgoX cannot transfer rights it does not own.

25. Confidentiality and Non-Disclosure

Each party may receive confidential information belonging to the other.

Confidential information may include:

Business strategies;
Customer information;
Pricing;
Sales information;
Financial information;
Technical configurations;
API credentials;
Login information;
Workflows;
AI prompts;
Scripts;
Internal documents;
CRM records;
Marketing plans;
Trade secrets;
Project plans;
Performance information; and
Non-public communications.

Each party agrees to:

Use confidential information only for the agreed relationship;
Protect it using reasonable care;
Limit disclosure to individuals who need access;
Ensure authorized contractors are subject to confidentiality obligations; and
Not disclose it to unauthorized third parties.

Confidentiality obligations do not apply to information that:

Is lawfully public;
Was already lawfully known;
Is independently developed;
Is lawfully received from another source; or
Must be disclosed under applicable law or a binding legal order.

Where disclosure is legally required, the receiving party should provide reasonable notice where legally permitted.

26. Case Studies, Publicity, and Portfolio Use

VirgoX will not use the client’s identity, logo, private information, project details, screenshots, system recordings, customer data, results, revenue information, testimonials, or performance information in:

Case studies;
Portfolios;
Website content;
Advertisements;
Presentations;
Social media;
Sales materials;
Public demonstrations; or
Promotional publications

without the client’s explicit written consent.

Consent for one particular use does not automatically authorize another use.

VirgoX may describe its general capabilities and experience without identifying the client or revealing confidential information.

27. Privacy and Data Protection

The VirgoX Privacy Policy forms part of these Terms.

The client is responsible for ensuring that its collection and use of personal data through a VirgoX system complies with applicable:

Data-protection laws;
Privacy laws;
Telecommunications laws;
Marketing laws;
Consumer-protection laws;
Recording laws;
Email and messaging rules;
Industry regulations; and
Platform policies.

The client must provide required notices and obtain required consent.

VirgoX is not responsible for a client’s unlawful use of personal data or failure to comply with applicable law.

28. Warranties and Disclaimers

VirgoX warrants that it will perform professional services with reasonable care and skill.

Except for express commitments in a signed Service Agreement, services and systems are provided on an “as available” basis to the maximum extent permitted by law.

VirgoX does not warrant that:

A system will be uninterrupted;
All defects will be correctable;
Third-party platforms will remain available;
AI output will always be accurate;
A system will be compatible with every future platform update;
A system will produce a particular commercial result; or
Client-provided data or instructions are accurate or lawful.

Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

29. Limitation of Liability

The limitation-of-liability amount applicable to a project will be stated in the relevant Service Agreement or Service Terms.

To the maximum extent permitted by law, VirgoX will not be liable for:

Indirect loss;
Consequential loss;
Special damages;
Punitive damages;
Lost revenue;
Lost profits;
Lost opportunities;
Loss of goodwill;
Loss of anticipated savings;
Business interruption;
Lost or corrupted data;
Customer claims caused by client content;
AI-output errors;
Unauthorized client use;
Third-party platform failures;
Platform policy changes;
Internet outages;
Client-side security failures;
Missed leads caused by client systems;
Client staff failure;
Marketing underperformance; or
Regulatory issues caused by the client’s instructions or conduct.

Where the applicable Service Agreement or Service Terms specifies a liability cap, that cap will control.

If no separate cap is stated, VirgoX’s total aggregate liability arising from the specific service or project will not exceed the total professional-service fees actually paid to VirgoX for the specific service giving rise to the claim.

The limitations in this section do not apply where liability cannot legally be limited or excluded.

30. Client Indemnity

To the maximum extent permitted by law, the client agrees to indemnify and hold harmless VirgoX, Anjana Kariyawasam, and VirgoX contractors or representatives from third-party claims, liabilities, losses, damages, penalties, and reasonable costs arising from:

The client’s unlawful use of the service;
The client’s breach of these Terms;
Client-provided content;
Misleading client claims;
The client’s violation of privacy law;
Unlawful call recording;
Unlawful messaging;
Unlawful marketing;
Failure to obtain consent;
Intellectual-property infringement by client materials;
Misuse of personal data;
Client employee or contractor conduct;
Unauthorized system use; or
The client’s products or services.

This indemnity will not apply to the extent a claim is directly caused by VirgoX’s fraud, wilful misconduct, or liability that cannot lawfully be excluded.

31. Suspension

VirgoX may suspend work, access, support, deployment, or related services where:

Payment is overdue;
The client breaches these Terms;
Required access is unavailable;
The client presents a security risk;
The service is being misused;
Continued work may violate law;
A third-party platform suspends the client;
The client fails to cooperate;
The client behaves abusively or threateningly; or
Suspension is reasonably necessary to protect VirgoX or another party.

Where reasonably practicable, VirgoX will notify the client of the reason for suspension and any corrective action required.

32. Termination

Either party may terminate the relationship according to the applicable Service Agreement.

VirgoX may terminate immediately where:

The client materially breaches an agreement;
Payment remains overdue;
The client requests illegal or deceptive work;
The client misuses a system;
The client provides unlawfully obtained data;
The client creates a serious security risk;
The client acts abusively or threateningly;
Continuing the project creates material legal or reputational risk; or
The breach cannot reasonably be corrected.

Termination does not remove the client’s obligation to pay for:

Work already performed;
Time already allocated or used;
Approved milestones;
Non-refundable deposits;
Third-party costs;
Usage charges;
Out-of-scope work; or
Other amounts already due.

VirgoX may withhold unpaid deliverables and suspend access to systems controlled by VirgoX until outstanding amounts are paid.

33. Refund and Cancellation Policy

Because VirgoX services involve customized strategy, technical configuration, prompt engineering, workflow design, reserved project time, integrations, and implementation, payments are generally non-refundable after work begins.

Unless required by law or expressly agreed otherwise, refunds will not be provided because of:

A change of mind;
A change in client strategy;
Failure to provide access;
Delayed client feedback;
Delayed client approval;
Inaccurate client information;
Third-party platform limitations;
A client’s failure to implement recommendations;
Results affected by the client’s sales or marketing;
Work already completed;
Reserved project capacity;
Custom assets already created; or
The client’s termination without VirgoX breach.

Any approved refund will be determined according to the Service Agreement and the value of work, costs, and commitments already incurred.

34. Contract Renewal and Continued Services

A project does not automatically renew unless automatic renewal is expressly stated in the applicable agreement.

At the end of the agreed project or support period, the client may purchase:

Additional fixed-hour support;
Maintenance;
Optimization;
Additional AI agents;
New workflows;
New integrations;
New CRM services;
Staff training;
Reporting upgrades; or
Other extended services.

Renewal is subject to:

VirgoX availability;
Current pricing;
A new or renewed agreement;
Payment of outstanding invoices; and
Any updated Service Terms.

VirgoX may change future rates and package structures. A price change will not retroactively alter a fully paid fixed-price project.

35. Dispute Resolution

Before starting formal proceedings, the parties agree to make a good-faith attempt to resolve the dispute through written negotiation.

A dispute notice should include:

The nature of the dispute;
The relevant agreement or invoice;
Supporting information;
The remedy requested; and
Contact details for the party raising the dispute.

The parties will have 30 calendar days from receipt of a written dispute notice to attempt an informal resolution, unless urgent legal relief is reasonably required.

The parties may agree in writing to use mediation or another dispute-resolution procedure.

36. Governing Law and Jurisdiction

These Terms and the relationship between VirgoX and the client are governed by the laws of the Democratic Socialist Republic of Sri Lanka, without regard to conflict-of-law principles.

Subject to any dispute-resolution provision in a signed Service Agreement, the courts of Sri Lanka will have jurisdiction over disputes arising from these Terms or VirgoX services.

A signed client-specific agreement may establish a different jurisdiction or dispute-resolution process.

37. Force Majeure

VirgoX is not liable for delay or non-performance caused by an event outside its reasonable control, including:

Natural disasters;
Floods;
Fire;
Severe weather;
War;
Terrorism;
Civil unrest;
Government action;
Epidemics;
Internet failure;
Electricity failure;
Cyberattack;
Platform outage;
API failure;
Cloud-service interruption;
Telecommunications failure;
Labour disruption;
Payment-provider failure; or
Other comparable events.

VirgoX will make reasonable efforts to resume affected work when practical.

38. Independent Contractor Relationship

VirgoX provides services as an independent contractor.

Nothing in these Terms creates:

An employment relationship;
A partnership;
A joint venture;
A franchise;
A fiduciary relationship; or
An agency relationship authorizing either party to bind the other.

39. Assignment

The client may not assign or transfer an agreement with VirgoX without prior written consent.

VirgoX may transfer its rights or obligations as part of a legitimate business sale, restructuring, merger, acquisition, or transfer of assets, subject to applicable confidentiality and data-protection obligations.

40. Amendments

VirgoX may update these website Terms from time to time.

The Last Updated date will identify the latest version.

Updated website Terms apply to future website use and future service engagements from their effective publication date.

A change to these website Terms will not retroactively modify a signed project-specific agreement unless the parties agree in writing.

41. Notices

Formal notices relating to a project, dispute, termination, privacy issue, or legal matter must be sent using the contact details stated in the applicable Service Agreement.

Notices to VirgoX may be sent to:

anjana@virgoxleads.com

A notice sent by email is considered received when it enters the recipient’s email system, unless the sender receives an automated failure notice.

42. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain effective.

The affected provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable while preserving its intended purpose.

43. No Waiver

A party’s delay or failure to enforce a right does not waive that right.

A waiver applies only where it is expressly made in writing and only to the specific matter identified.

44. Entire Agreement

These Terms, together with the Privacy Policy and applicable Service Agreement, Service Terms, proposal, statement of work, order form, invoice, and approved change orders, constitute the entire agreement relating to the relevant services.

They replace prior discussions, representations, negotiations, or communications concerning the same subject matter.

A verbal statement does not modify the agreement unless confirmed in writing by an authorized representative of VirgoX and the client.

45. Contact Information

Questions about these Terms, billing, support, services, or legal notices may be directed to:

VirgoX Marketing
Founder and Owner: Anjana Kariyawasam
Location: Colombo, Sri Lanka
Website: virgoxleads.com
Email: anjana@virgoxleads.com

For legal or contractual matters, use the subject line:

Terms and Conditions Inquiry